PLAVCAN, P.; ASVANYI, G.; HRBEK, P.; SIEKEL, A.; VODACKOVA, Z. Application of the EFQM model in a travel agency. Amazonia Investiga, [S. l.], v. 13, n. 75, p. 9–19, 2024. DOI: 10.34069/AI/2024.75.03.1. Disponível em: http://www.solv.tv/index.php/amazonia/article/view/2695. Acesso em: 14 jul. 2024.